Main Unit Warranty
The standard main-unit warranty is one year.
After-Sales Support
Practical support for the machines you distribute.
We focus on long-term cooperation through video training, remote troubleshooting and flexible communication about model-specific service needs.
Support Scope
Clear warranty terms and direct technical communication
Specific accessory coverage and service arrangements may vary by component and case. Confirm details with the sales team before ordering.
Accessory Warranty
The standard accessory warranty is three months; some components are reviewed separately.
Video Training
Remote guidance supports setup, operation and product familiarization.
Remote Repair Guidance
For quality issues, the team can provide video-based troubleshooting and repair instruction.
Before Contacting Support
Help us identify the issue quickly.
Prepare the product model, order information, machine serial information where available, a clear description of the issue, and photos or video showing the condition. This helps the team review the case efficiently.
Start a wholesale conversation
Build a more distinctive product line.
Tell us your market, preferred technology and customization requirements.